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WS_FTP is one of two alternative FTP programs that we recommend you use when uploading
files to your account (the other FTP program we recommend is
CuteFTP).
For a general introduction to FTP and how to use it, please see the
FTP section of our Online Manual.
WS_FTP is probably the most widely used FTP program, and the Light Edition is
available free for non-commercial use. Both the Light Edition and the more powerful
Pro version are available for download from the
Ipswitch web site. |
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Create a connection entry for your site with the information you received in your
Welcome E-mail. For the "Host Name/Address"
you can use either efficientdns.com or, once your domain name is fully
operational, yourdomain.co.uk (replacing yourdomain.co.uk with
your own domain name). Type in the appropriate User Name and Password for your
account - the password required is the same one you use for your Control Panel.
Note that you can save your password by checking the "Save Pwd" box - this saves you
retyping it each time you FTP to your site.
Remember to change your password here if you should later
change your password via your
Control Panel. |
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Once you have entered that information, click the Startup tab.
You can set the folder where the program will start by default by entering that
path in the "Initial Remote Host Directory" field. Generally, you will want to
set this to the main folder for your web site, which will be /public_html.
You can also set the folder where your files are located on your local computer
by specifying that folder in the "Initial Local Directory" field. Please note
that the slash direction is important when entering these paths.
Click OK to save these settings. |
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When you FTP to your account, or when you view a list of files and folders from
the File Manager in your
Control Panel, you will see a number of system created
folders already installed in your account. Certain files and folders are created
when your account is set up and others may be automatically added if you use your
Control Panel to set up optional features such as the
various pre-installed CGI scripts.
Many of these files are essential for the smooth running of your account, so please
be careful when deleting any files which you don't remember creating yourself.
Examples of preinstalled folders which should not be deleted include mail,
public_ftp, public_html, tmp, www, and the cgi-bin
folder in public_html. In addition, if you have asked us to install Frontpage
Extensions for your account then the various _vti* files and folders are
required. Deleting any of these files could leave your site inaccessible.
An exception is the index.htm file which you will find in the public_html
folder. This is the page which is displayed by default for your domain name. The
existing index.htm file is merely a placeholder which displays a message along the
lines of "Welcome to your new web hosting account". You will need to overwrite this
file with your real home page.
If you are unsure if a particular file or folder can be safely deleted, especially
if you believe you may have deleted one by mistake, please
contact us.

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The WS_FTP screen is divided into a left and a right pane. The left hand pane
shows the files on your local computer. The right hand pane shows the files in the
folders of your Efficient Hosting web space. From the left hand pane (your local
computer), select the file(s) you wish to upload. To select multiple files for
upload, simply hold down the CTRL key on your keyboard as you click on each file
you wish to send. Once you have selected the files you wish to upload, click the
arrow that is pointing to your web space, as shown in the image below:


While many times, the upload method you choose will not affect the operation
of those files, for some files, the "file type" is very important. The example
above shows that the index.htm file, selected on the left, will be uploaded as
an ASCII (or plain text) file. Failure to upload files using the correct "file
type" can result in images appearing distorted (or not appearing at all) and CGI
scripts not functioning properly. Generally, images should be uploaded in Binary
mode and most other files in ASCII mode, but for more detail on which "file types"
to use for which files, see the File Types section
of our general guide to FTP.

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You may find that you need to change the permissions on a folder or a series of
files. Many CGI scripts require certain settings for the files that the script
uses - for instance, the instructions may direct you to "chmod 755" a file, or
"change permissions to 755". More information on setting appropriate permissions
for CGI scripts can be found in the Setting Permissions
section of the CGI And Perl section of our Online Manual.
To change permissions, first right-click on the file or folder whose permissions
you want to change, and select the "chmod (UNIX)" option:

The following dialog box will then appear:
The three digits after a chmod command (eg "chmod 755")
refer to the values to be assigned to the owner, to the group, and
to other respectively.
Each number represents the sum of the values assigned for Read, Write, and Execute
permission:
Read - 4
Write - 2
Execute - 1 |
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Adding the numbers for each of the three permission groups gives you the setting.
In our example, the owner is granted read, write and execute permission
(7=4+2+1), whilst both the group and others are granted read and
execute permission (5=4+1).
After clicking OK, the appropriate permissions will be assigned to the file. In
our example, the file index.htm has been given a permission of 755.
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Any files or folders with names which start with a full stop character (.) are treated by the
system as hidden files and will not normally be displayed when you connect to your account
using WS_FTP. See our FTP documentation for more about these
hidden files.
If you wish, you can set up WS_FTP to display these hidden files as follows. Click Connect
and then select the site you wish to modify and click on Properties. Select the Startup tab
and then enter the two characters -a in the Remote File Mask box. Finally, click OK to
confirm the change.
The next time you make an FTP connection to your account you will be able to see a
number of hidden files which were not visible before. As always, please be careful not to
delete any pre-installed system files or folders, unless you know what you are doing, as
many of these files are necessary for the smooth running of your account. |
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For more general information about FTP, please see the FTP
section of our Online Manual.
To download WS_FTP (Pro or LE) or for extensive support documentation on WS_FTP,
please visit the Ipswitch
site. Support and documentation specific to the Light Edition (LE) can be found
here.

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