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FTP is short for "File Transfer Protocol" and is the protocol used to transfer
files remotely between a "client" (eg the computer on your desktop) and a server
(such as the Efficient Hosting server where your web pages are to be published).
It is common to refer to the transfer of files from client to server as "uploading",
and the transfer of files from server to client as "downloading". Using FTP, you
can transfer files in ASCII or binary mode, the appropriate choice depending on
the type of file you are transferring. FTP access to your account is available for
your use 24 hours a day, seven days a week. |
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By running an FTP program on your local computer, you can FTP to your account
by connecting to either the address efficientdns.com or, once your
domain is fully functional, yourdomain.co.uk (replacing
yourdomain.co.uk with your own domain name).
When you connect to your site, you are required to provide your User Name and
Password, for security reasons. Files should be uploaded to the public_html
folder. You will need to replace the index.htm file in this folder with
your own version of this file which should contain the home page for your site.
You can, of course, also create and upload web page files to subfolders of the
public_html folder if you wish.
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We recommend that you use either WS_FTP or
CuteFTP, but any other FTP program may be used if
you prefer.
WS_FTP is available in two different versions. The Light Edition, which is free
for non-commercial use, or the more powerful Pro version. Both are available for
download from the Ipswitch
web site.
CuteFTP can be downloaded from the
GlobalScape web site or from
Tucows, an excellent source
of shareware where you will also find many other FTP programs available.
For Apple Mac users we recommend using the
Fetch FTP program.
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When you FTP to your account, or when you view a list of files and folders from
the File Manager in your
Control Panel, you will see a number of system created
folders already installed in your account. Certain files and folders are created
when your account is set up and others may be automatically added if you use
your Control Panel to set up optional features such as
the various pre-installed CGI scripts.
Many of these files are essential for the smooth running of your account, so please
be careful when deleting any files which you don't remember creating yourself.
Examples of preinstalled folders which should not be deleted include mail,
public_ftp, public_html, tmp, www, and the cgi-bin
folder in public_html. In addition, if you have asked us to install Frontpage
Extensions for your account then the various _vti* files and folders are
required. Deleting any of these files could leave your site inaccessible.
An exception is the index.htm file which you will find in the public_html
folder. This is the page which is displayed by default for your domain name.
The existing index.htm file is merely a placeholder which displays a message along
the lines of "Welcome to your new web hosting account". You will need to overwrite
this file with your real home page.
If you are unsure if a particular file or folder can be safely deleted, especially
if you believe you may have deleted one by mistake, please
contact us.
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Files may be uploaded as either ASCII Text (or plain text) "file type", or as
Binary (or image or raw) "file type".
While many times the upload method you choose will not affect the operation of
those files, for some files the file type is very important. Failure to upload
files using the correct file type can result in images appearing distorted (or
not appearing at all) and CGI scripts not functioning properly.
In general, you should use the following file types:
Transfer HTML pages, Perl CGI scripts and text files as ASCII Text file type.
Transfer images and compiled CGI scripts as Image or Binary or Raw file type.
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Any files or folders with names which start with a full stop character (.) are treated by the
system as hidden files. Hidden files will not be visible in most FTP programs unless the FTP
program has been specially configured to display them.
There are a number of pre-installed hidden files in your account. In most cases it is helpful
that these files are kept hidden as it is rare that you need to access any of these files
directly. Keeping them hidden makes the list of files displayed by your FTP program more
manageable and should make it easier for you to find those files and folders which you really
do need to access.
However, there are times when it can be necessary or convenient to be able to view and work
with a hidden file. This can be done by setting a remote mask of -a in your FTP program,
something that can be done with all of the better FTP programs. For detailed instructions on
setting up the two most popular FTP programs to display hidden files, please refer to our
WS_FTP and CuteFTP documentation.
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Anonymous FTP allows others to download and upload files to and from your
public_ftp folder, without allowing them access to the files that
make up your web site. Using anonymous FTP, any of your visitors can FTP
into your account and upload or download files using a user name of
anonymous@yourdomain.co.uk and their e-mail address as their
password. The anonymous FTP capability of your account is disabled by
default, but you can easily enable it using the
FTP Manager in your
Control Panel.
You can also set up username/password protected FTP accounts which allow
particular users or groups of users to upload files to a particular folder
or subdomain of your account.
See the FTP Manager section of our
Control Panel documentation to learn more about
administering FTP accounts. |
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Customer Support Centre : Manual : FTP (File Transfer Protocol)
