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CuteFTP is one of two alternative FTP programs that we recommend you use when uploading
files to your account (the other FTP program we recommend is WS_FTP).
For a general introduction to FTP and how to use it, please see the FTP
section of our Online Manual.
CuteFTP is a very popular FTP program. It is shareware and is available for download
from the GlobalScape web
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Create a connection entry for your site with the information you received in your
Welcome E-mail. For the "FTP Host Address"
you can use either efficientdns.com or, once your domain name is fully
operational, yourdomain.co.uk (replacing yourdomain.co.uk
with your own domain name).
Type in the appropriate User Name and Password for your account - the password
required is the same one you use for your Control Panel. Note that your password
is automatically stored for you - there is no need to retype it each time you FTP
to your site.
Remember to change your password here if you should later
change your password via your
Control Panel.
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Once you have entered that information, click the Edit button. You can set the folder
where the program will start by default by entering that path in the "Default
Remote Directory" field. Generally, you will want to set this to the main folder
for your web site, which will be /public_html.
You can also set the folder where your files are located on your local computer
by specifying that folder in the "Default Local Directory" field. Please note
that the slash direction is important when entering these paths.
Click OK to save these settings.
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When you FTP to your account, or when you view a list of files and folders from
the File Manager in your Control
Panel, you will see a number of system created folders already installed in
your account. Certain files and folders are created when your account is set up
and others may be automatically added if you use your Control
Panel to set up optional features such as the various pre-installed
CGI scripts.
Many of these files are essential for the smooth running of your account, so please
be careful when deleting any files which you don't remember creating yourself.
Examples of preinstalled folders which should not be deleted include mail,
public_ftp, public_html, tmp, www, and the cgi-bin
folder in public_html. In addition, if you have asked us to install Frontpage
Extensions for your account then the various _vti* files and folders are
required. Deleting any of these files could leave your site inaccessible.
An exception is the index.htm file which you will find in the public_html
folder. This is the page which is displayed by default for your domain name. The
existing index.htm file is merely a placeholder which displays a message along
the lines of "Welcome to your new web hosting account". You will need to overwrite
this file with your real home page.
If you are unsure if a particular file or folder can be safely deleted, especially
if you believe you may have deleted one by mistake, please
contact us.

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The CuteFTP screen is divided into a left and a right pane. The left hand pane shows
the files on your local computer. The right hand pane shows the files in the folders
of your Efficient Hosting web space. From the left hand pane (your local computer),
select the file(s) you wish to upload. To select multiple files for upload, simply
hold down the CTRL key on your keyboard as you click on each file you wish to send.
Once you have selected the files you wish to upload, there are several alternative
ways to upload them. You may click on the "up arrow" on the toolbar at the top of
the screen, double-click the file(s) or drag them from the left pane to the right
pane with the mouse.
Note: CuteFTP is generally clever enough to choose the correct "file type"
for the most common kinds of file automatically. If you should need to explicitly
specify a file type as ASCII or Binary for an unusual file, you will need to "customise"
the toolbar. To do this, right-click the toolbar, choose "Customise", select the
ASCII, Binary and Auto Detect icons on the left, click the right-pointing arrow,
and finally click OK. This allows you to click the Binary or ASCII icons if ever
you need to override the automatic default. For more detail on which "file types"
to use for which files, see the File Types section
of our general guide to FTP.

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You may find that you need to change the permissions on a folder or a series of
files. Many CGI scripts require certain settings for the files that the script
uses - for instance, the instructions may direct you to "chmod 755" a file, or
"change permissions to 755". More information on setting appropriate permissions
for CGI scripts can be found in the Setting Permissions
section of the CGI And Perl section of our Online Manual.
To change permissions, first right-click on the file or folder whose permissions
you want to change, and select the "CHMOD..." option.
The following dialog box will then appear:
The three digits after a chmod command (eg "chmod 755")
refer to the values to be assigned to the owner, to the group, and
to other respectively.
Each number represents the sum of the values assigned for Read, Write, and Execute
permission:
Read - 4
Write - 2
Execute - 1
Adding the numbers for each of the three permission groups gives you the setting.
In our example, the owner is granted read, write and execute permission
(7=4+2+1), whilst both the group and others are granted read and
execute permission (5=4+1).
If you know the numeric code for the permissions you require, you can simply key
this code directly into the "Manual" box.
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After clicking OK, the appropriate permissions will be assigned to the file.
In our example, a file has been given a permission of 755. |
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Any files or folders with names which start with a full stop character (.) are treated by
the system as hidden files and will not normally be displayed when you connect to your
account using CuteFTP. See our FTP documentation for more
about these hidden files.
If you wish, you can set up CuteFTP to display these hidden files as follows. Open up the
Edit menu and select the Filter option. Check the box next to Enable Remote Filters and
enter the two characters -a in the Remote Filter box. Finally, click OK to confirm the
change.
The next time you make an FTP connection to your account you will be able to see a number
of hidden files which were not visible before. As always, please be careful not to delete
any pre-installed system files or folders, unless you know what you are doing, as many of
these files are necessary for the smooth running of your account. |
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For more general information about FTP, please see the FTP
section of our Online Manual.
To download CuteFTP or for extensive support documentation, please visit the
GlobalScape web site.

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