Customer Support Centre : Frequently Asked Questions
 
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Using your Control Panel, viewing your stats, changing your password...
Do your accounts include a web based "Control Panel" which I can use to monitor and configure my account? Do your accounts include a web based "Control Panel" which I can use to monitor and configure my account?
How do I get to my Control Panel? How do I get to my Control Panel?
What visitor statistics are available for my site? What visitor statistics are available for my site?
Will I have access to my raw log files? Will I have access to my raw log files?
How do I change my account password? How do I change my account password?
Can I set up password protected areas? Can I set up password protected areas?
Is my site backed up and, if so, how often? Is my site backed up and, if so, how often?

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